Live Intentional
At Live Interional, operoperated by Thalo Groupe of companies (TGE), we are committed to protecting your privacy in accordance with the Australian Privacy Principles. This policy explains how we collect, use, and safeguard the information you provide while building a life of purpose.
1. Information We Collect
We collect information that is necessary to fulfill your orders and improve your experience:
- Identity and Contact Data: Your name, shipping address, email address, and phone number.
- Account Information: For registered users, we store the personal information provided in your user profile.
- Transaction Data: Details of the apparel you have purchased and payment confirmation (we do not store full credit card numbers).
- Technical Data: Your IP address and browsing behavior to help us prevent fraud and improve our site.
2. How We Use Your Information
Your data is used solely to support your journey with our brand:
- Order Fulfillment: To process payments and ship your minimal, thoughtful pieces to your door.
- Customer Support: To respond to your inquiries via email or our contact channels.
- Marketing: To send you “Message First” updates if you have opted into our newsletter.
- Site Security: To check visitor comments through automated spam detection services.
3. Sharing Your Data
We do not sell your data. We only share information with trusted partners to operate our business:
- Delivery Partners: Australia Post or couriers who require your address for delivery.
- Payment Processors: Secure third-party gateways that handle your financial transactions.
- Legal Requirements: When we are obliged to keep data for administrative, legal, or security purposes.
4. Your Rights Over Your Data
In alignment with Australian law, you have the following rights:
- Access: You can request an exported file of the personal data we hold about you.
- Correction: All users can see and edit their personal information at any time, though usernames cannot be changed.
- Erasure: You can request that we erase any personal data we hold about you, subject to legal retention requirements.
5. Cookies
We use cookies to remember your preferences and keep track of your shopping cart. You can manage or disable these through your browser settings.
6. Contact Us
For any questions regarding this policy or your personal information, please reach out to our team:
Live Intentional 13 Elda Way, Alkimos WA 6038, Australia
Email: info@thalogroupe.com
Phone: +61 425423839
